Plan Your Career

Contact the nearest IowaWORKS Center for additional information about resources available to help individuals get back into the workforce or improve their career path. 

Resources available include the following training and assessment opportunities:

  • Office Proficiency Assessment and Certification System
  • ACT WorkKeys®
  • ACT Career Ready 101
  • O*Net Resources
  • LearningExpress™ Library
  • A Variety of Workshops
  • ​And many more...

Unemployed and Need to File a Claim

If you are unemployed due to no fault of your own, you may be eligible for unemployment insurance. All claims for unemployment insurance benefits may be filed through the online filing system.  For additional information or to better understand the eligibility requirements, please read the Unemployment Insurance Benefits Handbook.  

Employer has Protested my Claim

If a claim is protested, IWD may arrange a fact-finding interview to determine the claimant's eligibility for UI benefits. Information is available if a claimant receives notice an employer(s) has protested a UI benefits claim. Instruction is provided regarding a claimants fact-finding interview.

Appeal an Unemployment Insurance Decision

Learn more about the appeal process and the necessary steps to start an appeal.

Unemployment Insurance Overpayments

If an overpayment has been received, instructions are provided regarding the recovery process.

Future Ready Iowa Website

The Future Ready Iowa Website is now live. The mobile friendly website directly connects job seekers to tools for finding education, training and jobs. It uses Labor Market Information to identify the number of jobs, the average median income and what training is required within a geographically determined distance from the job seeker.

Website features include:

  • Iowa's Career Coach
  • Career Exploration
  • Education and Training Opportunities
  • Financial Resources
  • Finding a Job

Disaster Unemployment Insurance

Disaster Unemployment Assistance (DUA) is a program which provides temporary income to eligible individuals who become unemployed as a result of a major disaster. It is funded by the federal government, not by state unemployment taxes paid by employers. More information regarding individual eligibility, filing a claim, contact information, form packets are available.