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IWD Customers targeted in Unemployment Insurance scam

Iowa Workforce Development Communications
For Immediate Release
Date: March 8, 2016
Contact: Courtney Greene
Telephone: 515-281-9646

Des Moines, IOWA – Iowa Workforce Development (IWD) officials have recently learned of a phishing scam targeted at Iowans filing for unemployment insurance assistance. IWD would like to make the public aware of this scam and warn customers to protect their personal information.

IWD does not request sensitive account information through email communications. Individuals filing for unemployment insurance benefits will receive pertinent information regarding their account through the U.S. Postal Service. This email did not come from IWD or any IWD service.

For any individuals receiving this email, do not click on any of the links provided in the email, including the unsubscribe link. For those who may have provided credit card information, notify your credit card company or bank immediately. For individuals who may have provided a social security number and/or date of birth and are concerned about being the victim of identity theft, contact the Iowa Attorney General’s Consumer Protection Division at 515-281-5926.

Here is the email sent to customers:

Sender: "Unemployment Assist" <>
Subject: Verification Required: 2nd Request

​This is our 2nd email is to inform you that we have received your initial request for Unemployment Assistance.

Our system indicated that you did not complete step 2, until you do, we will not be able to offer you any further assistance. You can either cancel your request, and we will delete your information, or you can go back to the registration form to continue.

To go back to the registration form, click below:
=> Click here to continue your unemployment registration

Please understand that your chances of getting denied go up the longer you wait to submit your official application.

Don't miss any of your benefit payments. Click the link below:
=> Click here for the unemployment registration form

Support Team

Employment Advisory Department

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