NOTICE: The CARES Act has been signed into law, but those benefits are not yet available and IWD is awaiting further guidance from the U.S. Department of Labor. IWD is now accepting applications for CARES Act benefits, and those claims will be processed as soon as IWD receives additional guidance. For those who were previously eligible and have already applied, please continue to file your weekly claim. For those who are self-employed, independent contractors, nonprofit employees, and gig economy workers, or requesting an extension of benefits and are not currently filing weekly claims, please submit your initial application now. You may file a claim here and click on "Apply Now" on the webpage. If you have already filed a claim, you do not need to take any action at this time. Please continue to check this website daily for updates. Additional information and FAQs on the CARES Act can be found here.
UPDATE: Due to a higher volume of calls on our unemployment insurance customer service line, wait times may be longer than usual. Before you call, please visit the COVID-19 page and review the FAQs for employers and claimants here. Thank you for your patience.
Serving Benton, Linn, Jones, Iowa, Johnson, Cedar and Washington counties
Hours: Mondays, 9 a.m. to 3:30 p.m.
Location: Community Action of Eastern Iowa
Muscatine Mall
1903 Park Avenue #18
Muscatine, IA 52761
Phone: 319-423-0333
When this expansion office is closed, please visit the IowaWORKS Centers in Davenport or Iowa City.