Updates and Resources about COVID-19

Please review the following information about the impact of COVID-19.  Iowa Workforce Development will provide updates as they become available. 

 A status report of monitoring and testing of COVID-19 in Iowa provided by Iowa Department of Public Health can be found on the main IDPH Novel Coronavirus website.

 In addition, a public hotline has been established for Iowans with questions about COVID-19. The line is available 24/7 by calling 2-1-1.   

Questions can be submitted at our COVID-19 email address.

Frequently Asked Questions for Employers and Employees in Iowa

Employers - COVID-19 and Unemployment Insurance Questions

Employers - Voluntary Shared Work Program

Workers - COVID-19 and Unemployment Insurance Questions

Employers and Workers - Paid Leave and Unemployment Benefits

File for unemployment insurance benefits

You can file for unemployment insurance benefits here: https://www.iowaworkforcedevelopment.gov/file-claim-unemployment-insurance-benefits

Need help filing online? Watch this video: How to File Your Unemployment Insurance Claim Online (English)   

¿Necesita ayuda para presentar en línea? Vea este video:   Cómo presentar su reclamo de seguro de desempleo en línea

If you have questions about your claim, please call 1-866-239-0843, or email uiclaimshelp@iwd.iowa.gov 

Unemployment Insurance Claimant Handbook (English) - https://www.iowaworkforcedevelopment.gov/2019-unemployment-insurance-claimant-handbook

Unemployment Insurance Claimant Handbook (Español.) - https://www.iowaworkforcedevelopment.gov/es/2019-manual-del-reclamante-del-seguro-de-desempleo

Chart for workers impacted by COVID-19

PDF Version of the COVID-19 Scenario Chart

Webinars about Unemployment Insurance for Employers and Workers

Join us for webinars about unemployment insurance on March 17, 2020:

Employer Webinar - Unemployment Insurance (March 17, 2020 - 12:00 p.m. CST)    PDF Version of the Presentation Slides - Employee Webinar   View Recording of Employer Webinar

Unemployment Insurance for Claimants (March 17, 2020 - 1:00 p.m. CST) PDF Version of the Presentation Slides - Claimant Webinar  View Recording of Claimant Webinar

COVID-19  & Beneficios de seguro de desempleo para reclamantes - Información de presentación  Un seminario por Internet sobre seguro de desempleo para empleadores y trabajadores

Employer Webinar - Unemployment Insurance (March 19, 2020 - 12:00 p.m. CST) Note: This webinar currently has capacity for 500 people. The recording will be available after the event.


Unemployment Insurance Guidance for Employers and Workers

Image of unemployment insurance flyer

PDF Version of Unemployment Insurance Guidance

Temporary Job opportunities

Employers with temporary job openings

Iowa small business development centers - resources

Small Business Development Center counselors are available to help you navigate through the COVID-19 crisis. Learn more here: http://iowasbdc.org/covid-19/

Requesting Disaster Assistance loans for small businesses impacted by COVID-19

The U.S. Small Business Administration (SBA) updated criteria on states for requesting disaster assistance loans for small businesses impacted by Coronavirus (COVID-19).  The relaxed criteria will have two immediate impacts:

  • Faster, Easier Qualification Process for States Seeking SBA Disaster Assistance. Historically, the SBA has required that any state or territory impacted by disaster provide documentation certifying that at least five small businesses have suffered substantial economic injury as a result of a disaster, with at least one business located in each declared county/parish. Under the just-released, revised criteria, states or territories are only required to certify that at least five small businesses within the state/territory have suffered substantial economic injury, regardless of where those businesses are located.
  • Expanded, Statewide Access to SBA Disaster Assistance Loans for Small Businesses. SBA disaster assistance loans are typically only available to small businesses within counties identified as disaster areas by a Governor. Under the revised criteria issued today, disaster assistance loans will be available statewide following an economic injury declaration. This will apply to current and future disaster assistance declarations related to Coronavirus.

Learn more here: https://www.sba.gov/funding-programs/disaster-assistance

Resources from other state agencies

COVID-19 Guidance from the Iowa Department of Revenue

Guidance from the U.S. Department of Labor:

Unemployment Insurance 

Unemployment Compensation (UC) for Individuals Affected by the Coronavirus Disease 2019 (COVID-19) Program Letter - To provide guidance to states regarding unemployment compensation (UC) flexibilities related to COVID-19.

Occupational Safety and Health Administration (OSHA)

Guidance on Preparing Workplaces for COVID-19. The guidance, developed in collaboration with the U.S. Department of Health and Human Services, is designed to help companies respond in the event of coronavirus in the workplace. 

OSHA - COVID-19 website. This provides infection prevention information specifically for workers and employers. OSHA is actively reviewing and responding to any complaints regarding workplace protection from novel coronavirus, as well as conducting outreach activities. 

Wage and Hour Division

COVID-19 or Other Public Health Emergencies Website. This provides information on common issues employers and employees face when responding to COVID-19, including effects on wages and hours worked under the Fair Labor Standards At and job-protected leave under the Family and Medical Leave Act. 

Workers' Compensation

Guidance for federal employees, outlining Federal Employees' Compensation Act as it relates to the novel corona virus. 


Additional resources:

State workforce agencies respond to COVID-19: Information provided by the National Association of State Workforce Agencies