Unless waived by Iowa Workforce Development (IWD), all claimants are required to make a minimum of two job contacts each week. The work search requirement may be waived if a claimant is temporarily unemployed and expects to be recalled by their former employer within a reasonable period of time. The work search requirement will be determined each time a claim is filed.
In order to meet the work search requirements, claimants must make two job contacts between Sunday and Saturday of the week they are claiming benefits. Contacts may be made in person, online, by mail or faxing resumes or applications. Telephone calls are not acceptable. The work search must be a reasonable and honest effort to find suitable work. Claimants must be willing to accept a reasonable wage for the job for which they are applying. Repeat or follow-up work search contacts may be made to the same employer six weeks after the initial contact was made.
Claimants are required to keep a record of all work search contacts. The information needs to include:
- date of the contact
- company name, address and telephone number
- contact name
- method and results of contact
Keep a record of all work search contacts and be ready to provide a copy, if requested by IWD. Failure to comply may result in denial of benefits.
Union members who normally get a job through a union hiring hall are required to contact the hiring hall once each week to satisfy their work search requirement.
IWD recommends using the form provided at the back of the claimant handbook to track weekly work searches.